We enjoy looking after people, that’s what great people do.

Here at Scarlet, we create unforgettable experiences, we follow our philosophies, complete tasks and offer services that ensure our guests receive an experience delivered to the highest standards.

No two days are the same and responsibilities will vary daily, however each day you can expect to :

• Engage with our guests to ensure they get the most out of their stay
• Deliver a warm welcome to arrivals and wish departures a fond farewell
• Serve drinks 
• Assisting with deliveries
• Keeping areas in and around the hotel clean and presentable
• Assist with turndown service
• Handling incoming telephone calls, transferring calls and taking messages
• A one team culture where ‘No job is not my job’
• Confidently set up a table for and delivery room service

We are looking for:

• Someone who is naturally warm, caring  and confident 
• Problem solvers, who can answer guest requests and looks for solutions
• Someone with a passion for hospitality and creating positive lasting memories
• Attention to detail and the ability to communicate clearly
• Someone who wants to be part of a successful and hard working team

As a family-owned independent Cornish business, we value every member of our talented team and we offer a range of benefits and perks to reflect our commitment to making our hotels a desirable place to work. These include:

• £12.21 per hour, rising to £12.60 on the 1st May plus tips
• A people-centric working environment
• Learning and internal career progression opportunities
• 40% off food and drinks at the hotel, along with a range of other services throughout the hotel with our own discount scheme
• Local partnership discounts
• Health Shield Healthcare Plan